Last Updated: 11-11-2024

At 4X4 Auto Center, we value and respect your privacy. This Privacy Policy outlines the information we collect from you, how we use it, and the steps we take to protect your data. By using our website and services, you agree to the terms outlined below.

1. Information We Collect

We collect various types of information to provide you with the best possible service:

• Personal Information: When you contact us, schedule a service, or make a purchase, we may collect your name, phone number, email address, mailing address, and payment information.

• Vehicle Information: For services and repairs, we may collect details about your vehicle, including its make, model, year, and vehicle identification number (VIN).

• Technical Information: We may collect certain information automatically when you visit our website, including your IP address, browser type, operating system, and the pages you view. This helps us improve your website experience.

2. How We Use Your Information

We use the information collected in various ways to serve you better:

• To Provide and Improve Our Services: We use your information to fulfill your requests, provide vehicle repair services, and enhance our offerings.

• To Process Transactions: We use payment information to complete your purchases, including vehicle sales and service payments.

• Customer Support: Your contact information enables us to respond to inquiries, provide service updates, and resolve any issues.

• Marketing and Communication: We may use your contact information to send you updates, promotional offers, and newsletters. You can opt out of marketing communications at any time.

3. Information Sharing

We respect your privacy and will not sell or rent your personal information to third parties. We may share your information only in the following situations:

• With Service Providers: We work with trusted third-party vendors to help process payments, manage our website, and perform other services. They have access to personal information only as necessary to perform these services on our behalf.

• With Insurance Providers: If you are using our collision repair services, we may share relevant information with your insurance company to streamline the claims process.

• To Comply with Legal Obligations: We may disclose information when required by law, such as in response to a court order or government request.

4. Data Security

We take the security of your information seriously. We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are placed on your device to help us understand how you use our website, personalize your experience, and provide analytics. You can disable cookies in your browser settings, but some features of our site may not function properly without them.

6. Links to Other Websites

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for the privacy practices of any third party. We encourage you to review the privacy policies of any website you visit.

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware of any information collected from children under 13, we will take immediate steps to delete it.

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.

• Data Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

• Opt-Out of Marketing: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.

9. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will post the new version on our website and update the “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Phone: 313-892-2222
• Email: 4x4autocenter1@gmail.com
• Address: 1027 Southfield Road, Lincoln Park, MI, 48146